Industries — Home Services
You are on a roof. Your next customer is calling. Both matter.
Contractors lose work to unanswered phones — usually while doing the work that pays. A managed AI workforce answers, qualifies, books, and follows up, while estimates and job decisions stay with you.
The operating reality
Where this industry's hours and opportunities actually go.
- Calls arrive while crews are on jobs and cannot answer
- Quoting and scheduling stretch into evenings
- Follow-up after estimates falls through the cracks
- Review requests and rebooking rarely happen consistently
The workforce here
What the roles actually do in home services.
The same six governed roles, configured for this operating reality. Each acts only within written authority — and escalates to your people by design.
Reception Officer
Answers every call and message, qualifies the job, and captures what you need before a site visit.
Scheduling Officer
Books estimates and jobs against your real calendar and crew capacity.
Opportunity Coordinator
Follows up on every estimate you send, at the cadence you approve.
Operations Officer
Shows you each morning what came in, what is booked, and what went quiet.
Boundaries & oversight
What stays human here — permanently.
- Pricing and estimates are always yours — the workforce never invents a number
- Emergency calls route to you or your on-call person immediately
- Follow-up frequency is capped by rules you set
See what this looks like in your operation.
A C.L.A.R.I.T.Y. Assessment counts what an unanswered week actually costs before proposing anything.